Returns
Thank you for shopping at Lea Munro Boutique. This page governs all returns and exchanges of Lea Munro (“lea-munro-boutique.myshopify.com”) (as defined below). If, for any reason, you are not entirely satisfied with your purchase, we invite you to carefully review our Return and Refund Policy. Lea Munro reserves the right to modify this Return and Refund Policy in whole or in part at any time at its sole direction.
Definitions
For the purposes of this Return and Refund Policy we establish the following definitions:
- “Products” means all products and services sold at lea-munro-boutique.myshopify.com.
- “Customer” means end user customers that purchase directly from distributors or wholesalers.
- “Company” (referred to as either "the Company," "We," "Us," or "Our" in this Agreement) refers to Lea Munro Boutique
- “Orders” refers to your requests to purchase a Product from us.
- “Website” refers to Lea Munro Boutique, accessible at lea-munro-boutique.myshopify.com.
- “You” refers to the individual using our Service, or the company or legal entity on whose behalf such an individual is using the Service, as applicable.
What’s Lea Munro Boutique Return and Refund Policy?
We accept returns. You can return items purchased from us within 14 days of the original purchase date, unless noted in our Return Policy Exceptions, and provided that they meet the following conditions:
- Product must be returned in its original packaging.
- Product isn't used or damaged.
- Product must have the receipt or proof of purchase.
If 14 days or more have passed since your purchase, we cannot offer you a refund or exchange.
Return Policy Exceptions
- Only regular priced items may be refunded. Sale items are non-refundable
Return & Refund Process
If your purchase is eligible for a return or exchange, please make sure that you follow the steps below to start the return process.
- Notify us
- Ship it back (return postage is at the cost of the customer)
- Inspection & Refund
To follow-up on the status of your return or for any other questions of inquiries, please contact us at:
- By email: rebecca@leamunroboutique.au